ktrapani@alumni.utexas.net   |   512.844.5995

Objective

December 2008
To grow my skills and knowledge of sales and marketing with a progressive organization in order to further my carrer while having the opportunity to collaborate and contribute in a creative group setting.

Education

December 2008
The University of Texas at Austin
Bachelor of Science – Communication Studies
GPA: 3.0

Experience

August 2009-
Present
Electra Link
Marketing Coordinator
Austin, TX
  • Promoted corporation by cultivating strong, personal relationships with potential clients and partners
  • Planned and implemented marketing and client relations programs to increase customer growth and retention
  • Organized and planned company wide marketing events for customers and end users
September 2007-
Present
UT RecSports Center
Group Fitness Instructor
Austin, TX
  • Conceptualized course curriculum and motivated students to meet fitness goals.
  • Designed challenging workout routines to meet the specific skill levels of students.
  • Lead classes, creating a fun workout environment, while holding students accountable for their improvement.
January 2009-
May 2009
Walt Disney World Corporation
Merchandising Representative
Orlando, FL
  • Intensive training in professional relationship building, problem solving, written and verbal communication by internationally recognized guest service specialists.
  • Developed leadership, communication, and management concepts and functions.
  • Responsible for guest service and satisfaction as a merchandising representative within the Walt Disney Corporation.
January 2008-
December 2008
University Realty
Real Estate Administrator
Austin, TX
  • Performed residential customer service, processing of maintenance requests, maintained a high level of customer satisfaction.
  • Office Manager duties including reception, paperwork fulfillment, electronic filing, and meeting office budget.
  • Advised management for process improvement and budget recommendations for new fiscal year.
August 2006-
August 2007
West Austin Youth Association
Office Administrator
Austin, TX
  • Autonomously organized the management and logistics of various sporting events.
  • Allocated hundreds of patrons to teams while implementing and managing electronic network accessible database.
  • Responsible for financial transactions, phone reception, and administrative duties.

Skills

Computer MS Word, Excel, PowerPoint, Outlook, Access, and Adobe Photoshop
Communication Public speaking, interpersonal, team based skills, and business writing
Business Confident, organized, strong multi-tasking abilities under pressure of concurrent deadlines, leadership, detail oriented, self-directed, committed to the pursuit of excellence in work and learning
Language Basic proficiency in Spanish and basic proficiency in American Sign Language.


Leadership & Community

Proven abilities of leadership, and client facing skills. A motivated facilitator with in-depth knowledge of client satisfaction, with the ability to work independently or within management's framework.

  • Active member in the University of Texas's Alumni Association, Texas Exes
  • Active member in the Austin Young Chamber of Commerce
  • Mentoring new Group Cycling Instructors at Texas RecSports. Assisting in the improvement of coaching and leadership techniques during spring and fall of 2008.
  • Partnered with the YWCA on Marketing Projects to Eliminate Racism and Empower Women during the Summer of 2007.
  • Implemented charity programs with the West Austin Youth’s annual Family Day in Spring 2007 for underprivileged children’s sports and athletic programs.
  • Lead successful petitioning effort to persuade the University of Texas to remain a supporter of the West Austin Youth Association.